Job Listings
Golden Pliers is hiring! We are a repair-centered shop serving North Portland with an emphasis on gravel riding, bike camping and touring, community building, tire nerdery, and comfy steel bikes. We are a small but growing team, and all positions offer opportunities for growth as we expand our business.
Golden Pliers Mission
We believe riding a bike is good for our bodies, our minds, our planet and our community. A bike ride can do the most good when we remove competition, elitism and materialism and focus on enjoying the outdoors, being with friends, and appreciating our bodies. Golden Pliers Bicycle Repair and Supply is a service-centered bike shop, where keeping folks safely on the road or preparing them for their next bike adventure is our focus. We stock functional, versatile products with an emphasis on American-made goods, and serve as ambassadors for the brands and products we love.
Employee Values
● Community over competition
● Allyship with our diverse clients
● Advocacy and enthusiasm for cycling and responsible outdoor recreation
● Enthusiasm for self-directed learning around bikes, bike products, and inclusive bike community
How to Apply
Please thoroughly read the listing(s) and qualifications below, and indicate which position you’re applying for.
Email your résumé and cover letter (or a brief intro in the body of the email) to becky@goldenpliers.com. If you are applying for the mechanic position, please complete this short survey when you send your résumé.
We’re usually super busy (and short staffed, obvs) so please, no phone calls or in-person inquiries at this time.
We’ll keep all postings up until the positions are filled.
Posting: Mechanic (full-time, seasonal, Part-time)
Updated march 2024
Golden Pliers is seeking experienced mechanics to join our neighborhood bike shop. We especially need extra help for the busy season! We need industry professionals who can perform a wide range of bike repairs with proficiency and attention to detail, while providing friendly customer service. We are most interested in finding the right folks who meld with our team, and can adjust hours accordingly. We strongly encourage candidates who are BIPOC, Non-Binary, Trans, Gender-Non-Conforming, and Women to apply.
Full-time: 30-40 hours/week, year round, weekend availability preferred.
Seasonal: Full or part-time through the duration of the busy season (generally March until October). Hours and seasonal timelines can be adjusted for the right candidate.
Part time: Minimum 3 shifts/week, weekend availability preferred. Students, folks with side gigs, or others just looking for flexible part-time work are ideal for this position.
Mechanics will work with their peers to:
Assess and schedule bikes for repair
Use our POS system to create work orders, build quotes and use inventory tools (we use Lightspeed POS)
Perform walk-in repairs such as flat fixes, adjustments and accessory installs
Complete a wide range of repairs and services including tune-ups, assemblies, and installation of parts and accessories
Assist with sales, customer service, and inventory adjustments
Effectively communicate with customers regarding service (in person, over the phone, and through email)
Required Qualifications:
At least 2 years of bike shop mechanic experience
Able to balance attention to detail and quality work with time management
Ability to work independently and as part of a team
Ability to cope with frequent interruptions and a busy, social work environment
Excellent written and verbal communication skills
Computer proficiency including typing skills and POS experience
Confidence in core mechanical skills along with curiosity, humility and a willingness to learn and ask questions
Friendly attitude and desire to meet people where they are
Commitment to our shop’s values of equity and anti-racism
Commitment to safe COVID practices at work and out in the world (we wear masks at work, practice good hand hygiene, and communicate with others if there’s illness in our households)
Ability to safely lift up to 50lbs and stand for long periods of time
Must be available Saturdays and Sundays
We offer:
Starting hourly wage $18-$22 (depending on experience) with regular quarterly raises
Paid time off accruing after 60 days
Paid sick leave
Industry discounts on everything we carry
An opportunity to learn from industry vets, and shape the shop’s future and culture as we grow
(Filled Nov. 2022) Posting: Sales Associate / Customer service
Posted July 20, 2022
Golden Pliers is seeking an experienced customer service professional to join our neighborhood bike shop. This position is for a bike enthusiast with some know-how who is interested in growing with our team. Usually this person spends some time growing their skills under our lead mechanics, but the role is really open to growing in a number of ways. As the shop grows, we need all kinds of helps, and love when our staff bring their interests to this role—building shop culture, merchandising and marketing, organization, etc.
We strongly encourage candidates who are BIPOC, Non-Binary, Trans, Gender-Non-Conforming, and Women to apply.
Sales Associates will work with their peers to:
Schedule bikes for repair
Use our POS system to create work orders and customer accounts, adjust inventory, and make sales (we use Lightspeed POS)
Be the first line of customer contact
Perform some basic repairs / adjustments (airing tires, adjusting seat height, etc.) with an interest in growing mechanical skills
Take the lead in making sales, helping customers, and managing inventory
Required Qualifications:
Retail experience in the bike or outdoor industry
Ability to work independently and as part of a team
Excellent written and verbal communication skills
An eye for merchandising and strong organizational skills
Computer proficiency including typing skills and POS experience
Confidence in customer service skills along with curiosity, humility and a willingness to learn and ask questions
Friendly attitude and desire to meet people where they are
Commitment to our shop’s values of equity and anti-racism
Commitment to safe COVID practices at work and out in the world (we wear masks at work, practice good hand hygiene, and communicate with others if there’s illness in our households)
Ability to safely lift 50lbs and stand for long periods of time
Must obtain (and keep up to date) OLCC server permit (we sell coffee, snacks, packaged beer and wine)
Must be available Saturdays and Sundays
We offer:
Starting hourly wage $17-$20 (depending on experience) with regular quarterly raises
Paid time off accruing after 60 days
Paid sick leave
Industry discounts on everything we carry
An opportunity to learn from industry vets, and shape the shop’s future and culture as we grow